NEN: Business Support Services

Introduction

• National Enterprise Network (NEN) provides business services and support to 78 member organisations throughout the UK
• This report presents the findings of an independent research exercise seeking the views of the membership’s clients comprising start-ups and existing businesses

Survey Goals

Through robust, credible and independent research data, to demonstrate at local and central government level:

• The effectiveness of support provided by NEN members to help businesses ‘survive’ and ‘thrive’
• Establish the value of this service to businesses taking the self employed option by choice or otherwise

Approach

All data was collected via an on-line self-completion survey (1st Sept-1st Oct 2014), whereby a national sample of clients was invited by email to complete a confidential 10-15 minute questionnaire by clicking on a survey link embedded in the invitation.